MSN Law Office
Scheduling

Privacy Policy

Last Modified: March 3, 2026

Introduction

The Law Office of Maritza S. Nelson, LLC (“MSN Law Office” or “we” or “us” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.MSNLawOffice.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect about You

We may collect different types of information about our Website visitors, including:

  • Account and Contact Information: We may collect account and contact information, which includes personal information like your name, email address, phone number, business address, and other contact information you provide us.
  • Payment Information: If you make a purchase, we collect credit or debit card information and information about which payment methods you use. 
  • Account History: This may include information about your account, transactions, purchases, order history, or discounts. 
  • Call and Email Records: If you call or email us, we may keep records of those communications.
  • Submitted Content: We collect any content you submit to  us in person or to our Website, including any comments and intake information.
  • Device Information: When you visit our Website or open our emails, we may learn about your browser, device type, IP address, internet service provider, and other technical information about your device.
  • Website Interactions: We collect information about your interactions with our Website including pages visited, links clicked, buttons clicked, mouse movement, and scroll behavior. This information may then be used to troubleshoot Website issues, either individually or in the aggregate, to improve Website functionality and to analyze user interaction. 
  • Images, voice recordings, and videos collected or stored in connection with virtual meetings.
  • Any other information you provide to us in connection with legal services we offer.

How We Collect Your Information

We may collect the information described above directly from you, from third parties we partner with, or through cookies or other automated means.

These sources may include:

  • You: We collect information directly from you, whenever you: contact us with questions or comments; schedule a meeting with us; purchase a digital product; or fill out any forms on our Website.
  • Your device or browser: Certain information is automatically collected from your device or browser and analyzed when you visit our Website or open our emails.
  • Third parties: We work with third parties who provide services to us such as website analytics and data collection. Your information may be collected and processed independently in accordance with the third party’s own privacy notices. These third parties share information they have collected with us. We may combine this information with any information we collect.
  • Cookies: Some content or applications on the Site are provided by third parties. These third parties may use cookies (small data files stored on your device or browser) and other similar technologies to automatically collect information when you visit our Website or interact with our emails. Through the use of cookies, the third parties may link information about your interactions with our Website or emails over time. Any information collected by us or by third parties through the use of cookies or similar technologies may be linked with other information we collect about you.

How We Use the Information We Collect about You

We only use your information for purposes which are permitted by law, including:

  • Providing Services and Digital Products: Providing our services and digital products, promoting and marketing our services and digital products, improving our services and digital products, communicating with you about our services and digital products, managing our relationship with you, managing payments, and complying with our legal obligations relating to our services and digital products.
  • Online Advertising: Presenting advertising online and via email, or other communication channels, including through partnerships with internet search engines.
  • Understanding Our Website Users: Analyzing your activity with us (including your interactions with our Website, emails, or other forms of communications). We keep track of the pages you visit and the manner in which you use the Website to determine whether to make changes to the Website. We may, from time to time, review your information and information of other Website users to help us analyze trends, preferences, and demographics.
  • Communications: Communicating with you, including responding to your requests; updating you about our services, products, and terms; asking for feedback through surveys or other messages; or sending you information that we think may be of interest to you.
  • Website Experience: Serving content on our Website, developing our services and digital products, and improving the Website to ensure that content is presented in the most effective manner.
  • Providing Legal Services Pursuant to an Engagement Agreement: Processing your information in connection with pre-engagement agreement activities and discussions with you, or providing legal services pursuant to an engagement agreement that we have with you or your business or nonprofit.
  • Security: Protecting MSN Law Office, our clients and our Website users from fraud, security threats, and other illegal or harmful activity. We and our third party service providers may disclose specific individual information if (a) it is not protected by attorney-client confidentiality and (b) we or they reasonably believe it is necessary to: (i) investigate any suspected misuse of a Website; (ii) protect or defend the rights, property and interests of MSN Law Office, our Website users, or the interests of our third party service providers; or (iii) under exigent circumstances, to protect the personal safety of the users of the Website or the public.
  • Legal Obligations: Complying with legal and regulatory requirements and responding to requests from courts or other government bodies.
  • Other Legitimate Interests: Processing your information for any of our other legitimate business interests not described above.

How Long We Keep Your Information

We will retain your information for as long as is necessary to fulfill the purpose for which your information was collected and in accordance with our internal retention procedures, or as otherwise necessary to satisfy our legal obligations. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your information for research or statistical purposes in which case we may use such anonymized information indefinitely.

Sharing of Your Information to Service Providers and Third Parties

MSN Law Office may share personal information with third parties for certain purposes. For example, we may share personal information with:

  • Service Providers: We partner with third parties to assist with many aspects of our business, including our professional advisors and other service providers who help us communicate with you. These third parties may provide services related to any of the purposes described in How We Use the Information We Collect about You, and we may share with them any types of information described in Information We Collect about You.  We may also receive information collected by these third parties and combine it with the information we have collected. Some of these third parties may be located outside the United States. Your information may also be collected and processed by third parties who will process your information independently in accordance with their own privacy notices.
  • Marketing Providers: We partner with third parties to assist with the advertising and marketing of our business. We may share with them the types of information described in Information We Collect about You. We may also receive information collected by these third parties and combine it with the information we have collected.
  • Operations: We operate our Website from the United States of America and store the information we collect through our Website in the United States of America. We may disclose information collected through our Website, as well as other information, across geographical boundaries, within and outside of the firm, for legal and legitimate purposes.
  • Other Third Parties: We will disclose information about you, including to government bodies or law enforcement agencies, when we believe it to be necessary for compliance with the law or to protect our Website users, our Website, or the public.

If you have questions about whether your information is protected by attorney-client privilege or how the privilege may apply, contact us as provided below.

Your Privacy Choices

You can control the information we collect and use in the following ways:

  • Marketing Emails: You may opt-out of our marketing emails by clicking the unsubscribe link in the email communications that you receive or by contacting us using the contact details provided under Contacting Us below.
  • Online Advertising: For information about opting out of third party advertising, visit: NAI Opt-Out or DAA. You will leave this Website for a separately managed online site where you can specify your preferences.
  • Google Analytics: You can opt out of Google Analytics across all websites you use. To do so, visit this website.

To opt-out of other forms of marketing, please contact us using the contact details provided under the Contacting Us Section below.

Children’s Privacy Rights

Our Website is not intended for children under 16. No one under 16 should share any personal information with us. We do not knowingly collect any personal information from children under 16. To request deletion of personal information relating to a child under 16, please email us at info@msnlawoffice.com.

Securing Your Personal Information on Our Website

We employ physical, technical, and administrative procedures to safeguard the personal information we collect online.  While we use these security measures on our Website, you should be aware that 100% security is not always possible.

Third Party Websites and Content on Our Website

For your convenience, we may enable you to navigate to third-party sites through links on our Website. We do not endorse these third-party sites, do not have any affiliation with these third-party sites, and we do not control and are not responsible for their Internet and web practices. Whether the third-party content appears within our Website environment (like a map frame), or you leave our Website for another website to view it, the terms, conditions, and privacy policies of those other websites govern your online experience. Please review their separate terms of service and privacy policies if you have any questions about their practices.

Other Terms Governing Your Use of Our Website

Your use of the Website is also governed by the Terms of Use and Terms of Sale if you purchase a digital product.  Please ensure you have read and understood the Terms of Use and/or Terms of Sale in addition to this Privacy Policy.

Changes to This Privacy Policy

We may make changes to this Privacy Policy from time to time to take into account new or changing circumstances, so please review it periodically. If we make a material change to our information collection, use, or disclosure practices specified in this Privacy Policy, it will be applied only to information collected on a going forward basis. Material changes in our Privacy Policy will be communicated as MSN Law Office determines appropriate, including, but not limited to, by posting on our Website or communicating by email. We will update the effective date at the top of the page at the time a change is made.

Your U.S. State Privacy Rights

Certain U.S. states afford their residents rights with respect to their Personal Data. The rights described herein are subject to exemptions under applicable law. For purposes of this section, the term “Personal Data” includes both “Personal Information” and “Personal Data” as defined by applicable law.

If your Personal Data is subject to a privacy law in your state, you may have certain privacy rights with regard to that information. You may have the right to:

  • Know, access, and confirm your Personal Data.
  • Delete the Personal Data we have about you, subject to exceptions under applicable law.
  • Correct inaccuracies in your Personal Data.
  • Obtain your Personal Data in a portable and readily usable format.
  • Opt-out of the use or processing of your Personal Data for profiling or targeted advertising.
  • Opt-out of the sale of your Personal Data.

Under certain state laws, you may also have the right not to receive discriminatory treatment for the exercise of any of these privacy rights. We will not discriminate against you because you have exercised any of your rights.

Certain state laws may also provide you the right to appeal our decisions regarding your rights requests if we do not respond to your requests or do not take action regarding your requests. Additionally, if you are a resident of the state of California, you may have a right to pursue legal action for improper handling of your Personal Data.

Additionally, we will not process your Sensitive Data or Sensitive Personal Information (as those terms are defined under applicable U.S. consumer privacy laws) without your prior consent.

Contacting Us

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

4200 Regent Street, Suite 200

Columbus, Ohio 43219

info@msnlawoffice.com

614-944-5171